{"id":1608,"date":"2026-04-17T18:46:36","date_gmt":"2026-04-17T18:46:36","guid":{"rendered":"https:\/\/internationaltradepartners.net\/?page_id=1608"},"modified":"2026-04-17T18:46:38","modified_gmt":"2026-04-17T18:46:38","slug":"other-policies","status":"publish","type":"page","link":"https:\/\/internationaltradepartners.net\/index.php\/other-policies\/","title":{"rendered":"Other Policies"},"content":{"rendered":"<style>#sp-ea-1607 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-1607.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-1607.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-1607.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-1607.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-1607.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #1e73be;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1776416052\"><div id=\"sp-ea-1607\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-16070\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse16070\" aria-controls=\"collapse16070\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Refund Policy<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16070\" data-parent=\"#sp-ea-1607\" role=\"region\" aria-labelledby=\"ea-header-16070\"> <div class=\"ea-body\"><p>At International Trade Partners, we are committed to maintaining a transparent, consistent, and fair transaction process. This Refund Policy outlines the conditions under which refunds may be granted.<\/p><p><strong>Eligibility for Refunds<\/strong><\/p><p><span style=\"text-decoration: underline\">Refunds may be approved under the following circumstances:<\/span><\/p><ul><li>Non-Delivery: The shipment is confirmed lost in transit and not marked as delivered by the carrier.<\/li><li>Damaged or Incorrect Items: The item received is materially damaged or significantly different from the order placed.<\/li><li>Duplicate Charges or Billing Errors: The customer has been charged more than once for the same transaction<br \/>Non-Refundable Situations.<\/li><\/ul><p><span style=\"text-decoration: underline\">Refunds will not be issued under the following conditions:<\/span><\/p><ul><li>Orders marked as successfully delivered by the shipping carrier.<\/li><li>Requests submitted more than 30 days after confirmed delivery date.<\/li><li>Items that have been opened, used, altered, or not in original condition.<\/li><li>Delays caused by shipping carriers, customs, weather, or other external factors.<\/li><li>Errors resulting from incorrect or incomplete shipping information provided by the customer.<\/li><li>Shipments that are refused, abandoned, or not collected<br \/>Refund Request Process.<\/li><\/ul><p><span style=\"text-decoration: underline\">To request a refund, customers must:<\/span><\/p><ul><li>Contact us at <a href=\"mailto:Contact@internationaltradepartners.net\">Contact@internationaltradepartners.net<\/a><\/li><li>Provide the order number and reason for the request<br \/>Include any supporting documentation (e.g., photos for damaged items).<\/li><li>All requests must be submitted within 30 days of delivery and are reviewed on a case-by-case basis.<\/li><\/ul><p><strong>Refund Processing<\/strong><\/p><ul><li>Approved refunds will be issued to the original payment method only.<\/li><li>Processing time is typically 5\u201310 business days, depending on the payment provider.<\/li><li>Original shipping fees are non-refundable, unless the issue is due to our error.<\/li><\/ul><p>International Trade Partners<br \/><a href=\"https:\/\/internationaltradepartners.net\/\">https:\/\/internationaltradepartners.net\/<\/a><\/p><p>Support: <a href=\"mailto:Contact@internationaltradepartners.net\">Contact@internationaltradepartners.net<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-16071\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse16071\" aria-controls=\"collapse16071\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Shipping &amp; Delivery Policy<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16071\" data-parent=\"#sp-ea-1607\" role=\"region\" aria-labelledby=\"ea-header-16071\"> <div class=\"ea-body\"><p>We work with established shipping carriers to ensure reliable delivery.<\/p><p><strong>Order Processing<\/strong><\/p><ul><li>Orders are processed within 1\u20133 business days after payment confirmation.<\/li><li>Orders are not processed on weekends or public holidays.<\/li><\/ul><p><strong>Shipping Methods &amp; Estimated Delivery Times<\/strong><\/p><ul><li>Standard Domestic Shipping: 3\u20137 business days.<\/li><li>Expedited Domestic Shipping: 1\u20133 business days.<\/li><li>International Shipping: 7\u201321 business days (subject to customs clearance)<\/li><\/ul><p><strong>Shipping Rates<\/strong><\/p><p>Shipping rates are calculated at checkout based on carrier pricing, weight, and destination<\/p><p><strong>Delivery Terms<\/strong><\/p><ul><li>Customers must provide a complete and accurate shipping address.<\/li><li>Orders cannot be modified once shipped.<\/li><\/ul><p><span style=\"text-decoration: underline\">Delivery timelines are estimates and may be affected by:<\/span><\/p><ul><li>Carrier delays.<\/li><li>Customs inspections.<\/li><\/ul><ul><li>Weather or operational disruptions.<\/li><\/ul><p><strong>Risk of Loss<\/strong><\/p><p>Risk of loss transfers to the customer upon confirmed delivery by the carrier. Carrier tracking is considered proof of delivery.<\/p><p><strong>International Orders<\/strong><\/p><ul><li>Customers are responsible for any applicable customs duties, taxes, or import fees.<\/li><li>We do not guarantee delivery timelines for shipments subject to customs processes.<\/li><\/ul><p>International Trade Partners<br \/><a href=\"https:\/\/internationaltradepartners.net\/\">https:\/\/internationaltradepartners.net\/<\/a><\/p><p>Support: <a href=\"mailto:Contact@internationaltradepartners.net\">Contact@internationaltradepartners.net<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-16072\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse16072\" aria-controls=\"collapse16072\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Return Policy &amp; Process<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16072\" data-parent=\"#sp-ea-1607\" role=\"region\" aria-labelledby=\"ea-header-16072\"> <div class=\"ea-body\"><p>Returns are accepted in limited circumstances to ensure product integrity and fairness.<\/p><p><strong>Return Eligibility<\/strong><\/p><p>Returns may be accepted if:<\/p><ul><li>The request is submitted within 30 days of delivery.<\/li><li>The item is unused, unopened, and in original packaging.<\/li><li>The return is approved in advance by our support team.<\/li><\/ul><p><strong>Non-Returnable Items<\/strong><\/p><ul><li>Opened or used items.<\/li><li>Items that have been altered after delivery.<\/li><li>Items returned without prior authorization.<\/li><\/ul><p><strong>Return Process<\/strong><\/p><ul><li>Email <a href=\"mailto:Contact@internationaltradepartners.net\">Contact@internationaltradepartners.net<\/a><br \/>to request a Return Authorization (RA).<\/li><li>Wait for approval and return instructions.<\/li><li>Ship the item back using a trackable shipping method.<\/li><li>Clearly include the RA number with the return.<\/li><\/ul><p><strong>Inspection &amp; Resolution<\/strong><\/p><ul><li>All returns are inspected upon receipt.<\/li><li>Approved returns will receive a refund or store credit.<\/li><li>Returns that do not meet eligibility requirements may be rejected.<\/li><\/ul><p><strong>Return Shipping Costs<\/strong><\/p><ul><li>Customers are responsible for return shipping costs unless the return is due to our error.<\/li><li>We are not responsible for lost or untracked return shipments<\/li><\/ul><p>International Trade Partners<br \/><a href=\"https:\/\/internationaltradepartners.net\/\">https:\/\/internationaltradepartners.net\/<\/a><\/p><p>Support: <a href=\"mailto:Contact@internationaltradepartners.net\">Contact@internationaltradepartners.net<\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-16073\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse16073\" aria-controls=\"collapse16073\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Cancellation Policy<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse16073\" data-parent=\"#sp-ea-1607\" role=\"region\" aria-labelledby=\"ea-header-16073\"> <div class=\"ea-body\"><p>Orders may be canceled only if the request is submitted before processing or shipment. Once an order has been processed or shipped, it cannot be canceled.<\/p><p><strong>Refused or Undeliverable Shipments<\/strong><br \/>Orders that are refused or cannot be delivered may be subject to:<\/p><ul><li>Return shipping fees.<\/li><li>Handling or restocking fees.<\/li><li>Any refund issued will be adjusted accordingly.<\/li><\/ul><p><strong>Subscriptions or Recurring Services (If Applicable)<\/strong><\/p><ul><li>Subscriptions may be canceled before the next billing cycle.<\/li><li>Cancellation requests must be submitted prior to renewal<br \/>Services continue until the end of the billing period.<\/li><li>No prorated refunds are provided unless required by law<\/li><\/ul><p><strong>Contact Information<\/strong><\/p><p>For all inquiries regarding refunds, returns, shipping, or cancellations:<\/p><p>International Trade Partners<br \/><a href=\"https:\/\/internationaltradepartners.net\/\">https:\/\/internationaltradepartners.net\/<\/a><\/p><p>Support: <a href=\"mailto:Contact@internationaltradepartners.net\">Contact@internationaltradepartners.net<\/a><\/p><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1608","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/pages\/1608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/comments?post=1608"}],"version-history":[{"count":1,"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/pages\/1608\/revisions"}],"predecessor-version":[{"id":1609,"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/pages\/1608\/revisions\/1609"}],"wp:attachment":[{"href":"https:\/\/internationaltradepartners.net\/index.php\/wp-json\/wp\/v2\/media?parent=1608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}