At International Trade Partners, we are committed to maintaining a transparent, consistent, and fair transaction process. This Refund Policy outlines the conditions under which refunds may be granted.

Eligibility for Refunds

Refunds may be approved under the following circumstances:

  • Non-Delivery: The shipment is confirmed lost in transit and not marked as delivered by the carrier.
  • Damaged or Incorrect Items: The item received is materially damaged or significantly different from the order placed.
  • Duplicate Charges or Billing Errors: The customer has been charged more than once for the same transaction
    Non-Refundable Situations.

Refunds will not be issued under the following conditions:

  • Orders marked as successfully delivered by the shipping carrier.
  • Requests submitted more than 30 days after confirmed delivery date.
  • Items that have been opened, used, altered, or not in original condition.
  • Delays caused by shipping carriers, customs, weather, or other external factors.
  • Errors resulting from incorrect or incomplete shipping information provided by the customer.
  • Shipments that are refused, abandoned, or not collected
    Refund Request Process.

To request a refund, customers must:

  • Contact us at Contact@internationaltradepartners.net
  • Provide the order number and reason for the request
    Include any supporting documentation (e.g., photos for damaged items).
  • All requests must be submitted within 30 days of delivery and are reviewed on a case-by-case basis.

Refund Processing

  • Approved refunds will be issued to the original payment method only.
  • Processing time is typically 5–10 business days, depending on the payment provider.
  • Original shipping fees are non-refundable, unless the issue is due to our error.

International Trade Partners
https://internationaltradepartners.net/

Support: Contact@internationaltradepartners.net

We work with established shipping carriers to ensure reliable delivery.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on weekends or public holidays.

Shipping Methods & Estimated Delivery Times

  • Standard Domestic Shipping: 3–7 business days.
  • Expedited Domestic Shipping: 1–3 business days.
  • International Shipping: 7–21 business days (subject to customs clearance)

Shipping Rates

Shipping rates are calculated at checkout based on carrier pricing, weight, and destination

Delivery Terms

  • Customers must provide a complete and accurate shipping address.
  • Orders cannot be modified once shipped.

Delivery timelines are estimates and may be affected by:

  • Carrier delays.
  • Customs inspections.
  • Weather or operational disruptions.

Risk of Loss

Risk of loss transfers to the customer upon confirmed delivery by the carrier. Carrier tracking is considered proof of delivery.

International Orders

  • Customers are responsible for any applicable customs duties, taxes, or import fees.
  • We do not guarantee delivery timelines for shipments subject to customs processes.

International Trade Partners
https://internationaltradepartners.net/

Support: Contact@internationaltradepartners.net

Returns are accepted in limited circumstances to ensure product integrity and fairness.

Return Eligibility

Returns may be accepted if:

  • The request is submitted within 30 days of delivery.
  • The item is unused, unopened, and in original packaging.
  • The return is approved in advance by our support team.

Non-Returnable Items

  • Opened or used items.
  • Items that have been altered after delivery.
  • Items returned without prior authorization.

Return Process

  • Email Contact@internationaltradepartners.net
    to request a Return Authorization (RA).
  • Wait for approval and return instructions.
  • Ship the item back using a trackable shipping method.
  • Clearly include the RA number with the return.

Inspection & Resolution

  • All returns are inspected upon receipt.
  • Approved returns will receive a refund or store credit.
  • Returns that do not meet eligibility requirements may be rejected.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to our error.
  • We are not responsible for lost or untracked return shipments

International Trade Partners
https://internationaltradepartners.net/

Support: Contact@internationaltradepartners.net

Orders may be canceled only if the request is submitted before processing or shipment. Once an order has been processed or shipped, it cannot be canceled.

Refused or Undeliverable Shipments
Orders that are refused or cannot be delivered may be subject to:

  • Return shipping fees.
  • Handling or restocking fees.
  • Any refund issued will be adjusted accordingly.

Subscriptions or Recurring Services (If Applicable)

  • Subscriptions may be canceled before the next billing cycle.
  • Cancellation requests must be submitted prior to renewal
    Services continue until the end of the billing period.
  • No prorated refunds are provided unless required by law

Contact Information

For all inquiries regarding refunds, returns, shipping, or cancellations:

International Trade Partners
https://internationaltradepartners.net/

Support: Contact@internationaltradepartners.net